User journey

The user journey for taking action on your subscriptions is broken down into three stages:

  • Before action: entry points
    Where and how to include the entry point from your application into our features.
  • During action: action feature flows
    Based on the action features you choose, learn how to guide the user through and take advantage of each feature to the fullest extent.
  • After action: user messaging
    Keep the user updated with the latest updates of their actions and allow them to revisit actions to view previously submitted information.

Example user journeys

Did this page help you?