User journey

The user journey for taking action on your subscriptions is broken down into three stages:

  • Before action: entry points
    Where and how to include the entry point from your application into our features.
  • During action: action feature flows
    Based on the action features you choose, learn how to guide the user through and take advantage of each feature to the fullest extent.
  • After action: user messaging
    Keep the user updated with the latest updates of their actions and allow them to revisit actions to view previously submitted information.

Example user journeys