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Insights are created to provide continuous updates to users and to create Call To Actions (CTAs) for notifying the user to revisit Minna, either through your native application or through the WebUI. Insights exists in many different forms; some Insights are designed to inform users of relevant changes and others are designed to empower users to have more control over their subscription economy and suggest actions. Insights are automatically generated from the Minna platform on event changes.

The Minna WebUI integration comes with a dynamic Insight feed showcasing existing Insights to the user. The Insight API allows you to consume the same content and send notifications to the user when an Insight is created or updated to empower them to get higher value from the application.

There are two main categories for Insights:

Insight name

Description

Monitoring

Monitoring Insights are intended to notify the users of the current state of their subscriptions. For example, if the cost of a subscription has increased it will be reflected with a Monitoring Insight.

Action

Action Insights update the user about the status and outcome of any actions (for example cancellations and improve orders) performed through Minna, in order always to receive the latest updates on any state changes.

Updated 8 months ago



Insights


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