Identify user flows

A user flow is the path taken by a prototypical user within Minna's service to complete a task. The user flow takes them from their entry point through a set of steps towards a successful outcome of their action.

User flows

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User is presented their subscription overview after transaction data is fetched and analysed by Minna

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When a subscription associated with a multi service provider is identified, the user is asked to provide which service(s) she has for that service provider

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If a user is missing a subscription when presented the subscription overview, she can manually add the subscription herself and it will be stored on the user profile

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Users can ask to be reminded when a subscription is linked to a trial period or has binding period

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Users can manually edit a subscription if she think information is displayed incorrectly

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If Monitoring insights have been implemented, user can be notified when an already identified subscription changes price, or when new subscriptions are detected

Examples

Below you will find how the user flows could look like in-app

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Example of how a user is presented the subscription overview

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Example of how a user is asked to provide which service(s) she has for a multi service provider

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Example of how a user can ask to be reminded when a subscription is linked to a trial period or has binding period

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Example of Monitoring insights where users can be notified when an already identified subscription changes price, or when new subscriptions are detected