The Identify insights consists of Monitoring insights that are intended to notify the users of the current state of their subscriptions. For example, an insight might contain the information of that a cost of a subscription has increased. Below five insights are explained further, with examples and their trigger logic.

New Subscription Found

Information	Description
Insight type	Monitoring Insight
Type	NewSubscriptionFound
Prerequisites	Identify Product Subscriptions detected
Trigger Logic	When a new subscription is found during the subscription identification phase and the user was registered at Minna at before yesterday.
Removal Logic	The Insight automatically expires and is removed after 21 days of its creation.
Update Logic	This Insight is never updated.
Frequency	The Insight can occur more than once in list of Insights, once for each subscription.

Example NewSubscriptionFound Insight model:

{
  "id": "4c486098-4823-45d5-b21e-1bd066740aa7",
  "createdAt": "2020-05-18T13:52:18.94Z",
  "acknowledgedAt": "2020-05-20T10:17:21.828Z",
  "userId": "3e4fc9cd-da08-4b59-99c9-253e48b7e34e",
  "webUiPath": "/insights",
  "content": {
    "type": "NewSubscriptionFound",
    "contracts": [
      {
        "id": "15b087ce-5b27-4a37-baa2-501468bcb0ac",
        "service": "broadband",
        "possibleActions": []
      }
    ],
    "paymentInterval": {
      "amount": 1,
      "unit": "month"
    },
    "subscriptionId": "9de279be-a0bf-43a2-ae78-c4fde09cd3ec",
    "serviceProvider": {
      "id": "1a1ae087-887c-4c3a-b92b-9a3057bcb6f4",
      "name": "Northcom",
      "logotypeUrl": "/api/logotype-images/7d8f1b22-2a77-4a2b-a254-2ceba460e040.png"
    },
    "cost": {
      "amount": 62.49,
      "currency": "SEK"
    }
  }
}

Subscription Cost Changed

Information	Description
Insight Type	Monitoring Insight
Type	SubscriptionCostChanged
Prerequisites	Identify Product Subscriptions detected
Trigger Logic	If a significant price change (increase or decrease) was observed during the subscription identification phase and the user was registered at Minna before yesterday.
Removal Logic	The Insight automatically expires and is removed after 21 days of its creation. The user can also dismiss it manually before its expiry to remove it.
Update Logic	This Insight is never updated.
Frequency	The Insight can occur more than once in list of Insights, once for each subscription.

Example SubscriptionCostChanged Insight model:

{
  "id": "dcb72b14-603c-4d84-a6b7-a1f741bfe0e8",
  "createdAt": "2020-05-18T13:56:04.597Z",
  "userId": "3e4fc9cd-da08-4b59-99c9-253e48b7e34e",
  "webUiPath": "/insights",
  "content": {
    "type": "SubscriptionCostChanged",
    "contracts": [
      {
        "id": "d28ed7f2-8306-49c7-bb83-c5a90a9db9de",
        "service": "fitness",
        "possibleActions": [
          "Switch",
          "Cancel"
        ]
      }
    ],
    "oldPaymentInterval": {
      "amount": 1,
      "unit": "month"
    },
    "subscriptionId": "31100b36-6dc4-4a11-8d9a-5b0ee3daa3aa",
    "serviceProvider": {
      "id": "90bb633d-6407-4793-96d2-7fc3caf18eeb",
      "name": "Happyfit",
      "logotypeUrl": "/api/logotype-images/47b0d957-e38f-4573-a937-9e54e4c03ff9.png"
    },
    "newPaymentInterval": {
      "amount": 1,
      "unit": "month"
    },
    "newCost": {
      "amount": 499,
      "currency": "SEK"
    },
    "oldCost": {
      "amount": 700,
      "currency": "SEK"
    },
    "oldCostWasLastActiveAt": "2020-04-27T12:00:00Z"
  }
}

Binding Period Ending

Information	Description
Insight type	Monitoring Insight
Type	BindingPeriodEnding
Prerequisites	Identify product
Trigger Logic	40 days before the end of the binding period for a contract. (Binding period is the time during which the user is bound to a contract with a supplier and can therefore not cancel or improve his/her subscription).
Removal Logic	Either when the Insight is manually dismissed by the user or when the current date is equal to the date when the binding time ends.
Update Logic	This Insight is never updated.
Frequency	The Insight can occur more than once in list of Insights, once for each subscription.

Example BindingPeriodEnding Insight model:

{
  "id": "f632dda4-47b0-46de-87d6-6190f014aa9c",
  "createdAt": "2020-05-18T13:52:18.94Z",
  "acknowledgedAt": "2020-05-20T10:17:21.828Z",
  "userId": "39fc5e58-5697-4b13-b297-84ca87549197",
  "webUiPath": "/insights",
  "content": {
    "type": "BindingPeriodEnding",
    "bindingPeriod": {
      "endsAt": "2020-05-31T00:00:00Z",
      "startedAt": "2020-05-18T12:00:00Z"
    },
    "possibleActions": [
      "Switch",
      "Cancel"
    ],
    "subscriptionId": "3a7c57fe-d9cc-4954-b332-0e8a7eb971b2",
    "serviceProvider": {
      "id": "dc9fe5bc-9408-483e-a313-a74c900e080d",
      "name": "Gigabytes",
      "logotypeUrl": "/api/logotype-images/13779106-29a8-4887-8608-705ecd1d8b72.png"
    },
    "service": "broadband",
    "contractId": "d376ca49-5ff3-4bc2-a003-3533b491b3b1"
  }
}

Unresolved Subscription

Information	Description
Insight type	Monitoring Insight
Type	UnresolvedSubscription
Prerequisites	Identify Product Subscriptions detected Onboarding Insight resolved
Trigger Logic	When a new subscription is found during the subscription identification phase and the subscription has multiple services. The Insight reappears on the 20th every month if no action has been taken.
Removal Logic	The Insight is removed when the user resolves or removes the subscription. The user can also dismiss it manually.
Update Logic	This Insight is never updated.
Frequency	The Insight can occur more than once in list of Insights, once for each subscription.

Example UnresolvedSubscription Insight model:

{
  "id": "e90f126a-5fa5-451c-9b8d-449941b1ccf4",
  "userId": "20d1b149-6c47-4f7d-8686-413aaad8bde1",
  "createdAt": "2020-04-20T18:43:57.940571+02:00",
  "acknowledgedAt": "2020-04-24T18:43:57.940571+02:00",
  "webUiPath": "/subscription/88726e16-3aaf-4668-ab02-5fc28711cedf/details",
  "content": {
    "type": "UnresolvedSubscription",
    "subscriptionId": "88726e16-3aaf-4668-ab02-5fc28711cedf"
  }
}

Unreviewed Action

Information	Description
Insight type	Monitoring Insight
Type	UnreviewedAction
Prerequisites	Identify Product Subscriptions detected Onboarding Insight resolved
Trigger Logic	When a new subscription is found during the subscription identification phase and the subscription can be improved. The Insight reappears on the 20th every month if no action has been taken.
Removal Logic	The Insight is removed when the user completes a guide, removes improvable contract or removes subscription. The user can also dismiss it manually.
Update Logic	This Insight is never updated.
Frequency	The Insight can occur more than once in list of Insights, once for each subscription.

Example UnreviewedAction Insight model:

{
  "id": "e90f126a-5fa5-451c-9b8d-449941b1ccf4",
  "userId": "20d1b149-6c47-4f7d-8686-413aaad8bde1",
  "createdAt": "2020-04-20T18:43:57.940571+02:00",
  "acknowledgedAt": "2020-04-24T18:43:57.940571+02:00",
  "webUiPath": "/subscription/88726e16-3aaf-4668-ab02-5fc28711cedf/contract/645da340-faa3-8f53-20ba-6fc28731cedf/details",
  "content": {
    "type": "UnreviewedAction",
    "subscriptionId": "88726e16-3aaf-4668-ab02-5fc28711cedf",
    "contractId": "645da340-faa3-8f53-20ba-6fc28731cedf"
  }
}