Identify Insights
The Identify insights consists of Monitoring insights that are intended to notify the users of the current state of their subscriptions. For example, an insight might contain the information of that a cost of a subscription has increased. Below five insights are explained further, with examples and their trigger logic.
New Subscription Found
Information | Description |
---|---|
Insight type | Monitoring Insight |
Type | NewSubscriptionFound |
Prerequisites |
|
Trigger Logic | When a new subscription is found during the subscription identification phase and the user was registered at Minna at before yesterday. |
Removal Logic | The Insight automatically expires and is removed after 21 days of its creation. |
Update Logic | This Insight is never updated. |
Frequency | The Insight can occur more than once in list of Insights, once for each subscription. |
Example NewSubscriptionFound Insight model:
{
"id": "4c486098-4823-45d5-b21e-1bd066740aa7",
"createdAt": "2020-05-18T13:52:18.94Z",
"acknowledgedAt": "2020-05-20T10:17:21.828Z",
"userId": "3e4fc9cd-da08-4b59-99c9-253e48b7e34e",
"webUiPath": "/insights",
"content": {
"type": "NewSubscriptionFound",
"contracts": [
{
"id": "15b087ce-5b27-4a37-baa2-501468bcb0ac",
"service": "broadband",
"possibleActions": []
}
],
"paymentInterval": {
"amount": 1,
"unit": "month"
},
"subscriptionId": "9de279be-a0bf-43a2-ae78-c4fde09cd3ec",
"serviceProvider": {
"id": "1a1ae087-887c-4c3a-b92b-9a3057bcb6f4",
"name": "Northcom",
"logotypeUrl": "/api/logotype-images/7d8f1b22-2a77-4a2b-a254-2ceba460e040.png"
},
"cost": {
"amount": 62.49,
"currency": "SEK"
}
}
}
Subscription Cost Changed
Information | Description |
---|---|
Insight Type | Monitoring Insight |
Type | SubscriptionCostChanged |
Prerequisites |
|
Trigger Logic | If a significant price change (increase or decrease) was observed during the subscription identification phase and the user was registered at Minna before yesterday. |
Removal Logic | The Insight automatically expires and is removed after 21 days of its creation. The user can also |
Update Logic | This Insight is never updated. |
Frequency | The Insight can occur more than once in list of Insights, once for each subscription. |
Example SubscriptionCostChanged
Insight model:
{
"id": "dcb72b14-603c-4d84-a6b7-a1f741bfe0e8",
"createdAt": "2020-05-18T13:56:04.597Z",
"userId": "3e4fc9cd-da08-4b59-99c9-253e48b7e34e",
"webUiPath": "/insights",
"content": {
"type": "SubscriptionCostChanged",
"contracts": [
{
"id": "d28ed7f2-8306-49c7-bb83-c5a90a9db9de",
"service": "fitness",
"possibleActions": [
"Switch",
"Cancel"
]
}
],
"oldPaymentInterval": {
"amount": 1,
"unit": "month"
},
"subscriptionId": "31100b36-6dc4-4a11-8d9a-5b0ee3daa3aa",
"serviceProvider": {
"id": "90bb633d-6407-4793-96d2-7fc3caf18eeb",
"name": "Happyfit",
"logotypeUrl": "/api/logotype-images/47b0d957-e38f-4573-a937-9e54e4c03ff9.png"
},
"newPaymentInterval": {
"amount": 1,
"unit": "month"
},
"newCost": {
"amount": 499,
"currency": "SEK"
},
"oldCost": {
"amount": 700,
"currency": "SEK"
},
"oldCostWasLastActiveAt": "2020-04-27T12:00:00Z"
}
}
Binding Period Ending
Information | Description |
---|---|
Insight type | Monitoring Insight |
Type | BindingPeriodEnding |
Prerequisites |
|
Trigger Logic | 40 days before the end of the binding period for a contract. (Binding period is the time during which the user is bound to a contract with a supplier and can therefore not cancel or improve his/her subscription). |
Removal Logic | Either when the Insight is manually dismissed by the user or when the current date is equal to the date when the binding time ends. |
Update Logic | This Insight is never updated. |
Frequency | The Insight can occur more than once in list of Insights, once for each subscription. |
Example BindingPeriodEnding
Insight model:
{
"id": "f632dda4-47b0-46de-87d6-6190f014aa9c",
"createdAt": "2020-05-18T13:52:18.94Z",
"acknowledgedAt": "2020-05-20T10:17:21.828Z",
"userId": "39fc5e58-5697-4b13-b297-84ca87549197",
"webUiPath": "/insights",
"content": {
"type": "BindingPeriodEnding",
"bindingPeriod": {
"endsAt": "2020-05-31T00:00:00Z",
"startedAt": "2020-05-18T12:00:00Z"
},
"possibleActions": [
"Switch",
"Cancel"
],
"subscriptionId": "3a7c57fe-d9cc-4954-b332-0e8a7eb971b2",
"serviceProvider": {
"id": "dc9fe5bc-9408-483e-a313-a74c900e080d",
"name": "Gigabytes",
"logotypeUrl": "/api/logotype-images/13779106-29a8-4887-8608-705ecd1d8b72.png"
},
"service": "broadband",
"contractId": "d376ca49-5ff3-4bc2-a003-3533b491b3b1"
}
}
Unresolved Subscription
Information | Description |
---|---|
Insight type | Monitoring Insight |
Type | UnresolvedSubscription |
Prerequisites |
|
Trigger Logic | When a new subscription is found during the subscription identification phase and the subscription has multiple services. The Insight reappears on the 20th every month if no action has been taken. |
Removal Logic | The Insight is removed when the user resolves or removes the subscription. The user can also dismiss it manually. |
Update Logic | This Insight is never updated. |
Frequency | The Insight can occur more than once in list of Insights, once for each subscription. |
Example UnresolvedSubscription
Insight model:
{
"id": "e90f126a-5fa5-451c-9b8d-449941b1ccf4",
"userId": "20d1b149-6c47-4f7d-8686-413aaad8bde1",
"createdAt": "2020-04-20T18:43:57.940571+02:00",
"acknowledgedAt": "2020-04-24T18:43:57.940571+02:00",
"webUiPath": "/subscription/88726e16-3aaf-4668-ab02-5fc28711cedf/details",
"content": {
"type": "UnresolvedSubscription",
"subscriptionId": "88726e16-3aaf-4668-ab02-5fc28711cedf"
}
}
Unreviewed Action
Information | Description |
---|---|
Insight type | Monitoring Insight |
Type | UnreviewedAction |
Prerequisites |
|
Trigger Logic | When a new subscription is found during the subscription identification phase and the subscription can be improved. The Insight reappears on the 20th every month if no action has been taken. |
Removal Logic | The Insight is removed when the user completes a guide, removes improvable contract or removes subscription. The user can also dismiss it manually. |
Update Logic | This Insight is never updated. |
Frequency | The Insight can occur more than once in list of Insights, once for each subscription. |
Example UnreviewedAction
Insight model:
{
"id": "e90f126a-5fa5-451c-9b8d-449941b1ccf4",
"userId": "20d1b149-6c47-4f7d-8686-413aaad8bde1",
"createdAt": "2020-04-20T18:43:57.940571+02:00",
"acknowledgedAt": "2020-04-24T18:43:57.940571+02:00",
"webUiPath": "/subscription/88726e16-3aaf-4668-ab02-5fc28711cedf/contract/645da340-faa3-8f53-20ba-6fc28731cedf/details",
"content": {
"type": "UnreviewedAction",
"subscriptionId": "88726e16-3aaf-4668-ab02-5fc28711cedf",
"contractId": "645da340-faa3-8f53-20ba-6fc28731cedf"
}
}
Updated 7 months ago