User flows
A user flow is the path taken by a prototypical user within Minna's service to complete a task. The user flow takes them from their entry point through a set of steps towards a successful outcome of their action.


The Cancellation questions displayed to the user is dependent on if the subscription is associated with a single or multi service provider


The Cancellation outcomes shows the different options for response when a user requests to cancel a service
Updated 7 months ago
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